我的丽思卡尔顿成长之旅 My Career Journey at The Ritz-Carlton

来自三亚丽思卡尔顿酒店的职业发展故事——A Career Story of The Ritz-Carlton, Sanya

          我是Joanna。我在2010年9月加入三亚丽思卡尔顿酒店，当时是防损部协调员。六个月之后，我被提升为房务总监行政助理。一年半后，我得到在质量部工作的机会，并在2012年2月被选为质量分析员。通过我对工作的努力和投入，在2012年九月，我被提升为助理质量经理。我喜欢我们的企业文化。在这里，绅士淑女都被授权去做他们认为正确的决定，并以任何可能的方式去为公司做贡献。除此之外，这里也有不断学习和成长的机会，这是我非常看重的。与客人以及绅士淑女进行的交流互动，并让他们忠诚于丽思卡尔顿，总能带给我很大的快乐。以下是经理对我的评价：“Joanna是一个活泼热情的人，总是能促进同事之间的有效沟通，并带动大家一起去达到目标。她是我们的黄金标准的支持者，也是绅士淑女们的榜样。”

My name is Joanna. I joined The Ritz-Carlton, Sanya as a Loss Prevention Coordinator in September 2010. After six months, I was promoted to Administrative Assistant to EAM Rooms. Eighteen months later, an opportunity to work in Quality department became available and I was selected to become Quality Analyst in February 2012. Through hard work and dedication, I was then promoted to Assistant Quality Manager in September 2012. I love the company culture and philosophy. Ladies & Gentlemen are empowered to make their own decision and contribute in any way they can. Also, there are continuous learning opportunities which I truly cherish. I am happy when I interact and engage with our guests and Ladies & Gentlemen and make them loyal to Ritz-Carlton. Here is my manager’s comment on me: “Joanna is a dynamic and passionate individual who thrives on effective communication and getting people together to achieve a goal. She is our Gold Standards champion and a role model for our Ladies & Gentlemen.