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« 丽思卡尔顿之优质服务故事——A Wow Story of Service Excellence | Main | 丽思卡尔顿之社区公益活动故事 - Community Footprints Wow Story from Ritz-Carlton »

05/26/2013

Renaissance Sanya ambassadors save a dolphin 三亚万丽度假酒店员工救助海豚

5月21日下午1点,三亚万丽度假酒店的员工发现,有一只年幼的海豚在酒店的海滩边由于退潮的原因搁浅了。

酒店康乐中心迅速组成了一支救援团队,8名救生员花了将近5个小时的时间,在翻滚的海浪中轮流照顾和护理受伤又疲惫的小海豚。

酒店总经理Sean Baskett和当地警察在海滩边指挥看顾。这些员工们很快给这只海豚起了个名字:“万丽”,和酒店同名,因为发现这只海豚实实在在体现了万丽酒店的精神“生活在于发现”。

万丽酒店团队还联系了许多当地政府,以期能为救助海豚多尽一份心力。终于在傍晚的时候,他们得到了海洋局的帮助,“万丽”被接往当地海洋保护区治疗。

救援海豚的事迹受到了海南新闻和海洋局的报道,当地的渔业部门也在微博上发文感谢万丽酒店的员工们为救助海豚做出的努力。

Tuesday 21 May at 1pm ambassadors from Renaissance Sanya found there is a young dolphin became stranded on the Renaissance Sanya Resort & Spa beach with the receding tide.

With the poor dolphin beached on the shore the resort recreation team came to a quick rescue and 8 lifeguards Tiger, Katrina, Byron, Jacky, Issca, Max, Carl and Alex spent nearly 5 hours in the wash of the shore break waves taking turns nursing the hurt and exhausted dolphin.

As the General Manager Sean Baskett and the local police watched on the Renaissance ambassadors quickly named the dolphin “Wan Li” which is the Chinese name for Renaissance as the little dolphin certainly has a real sense of “living life to discover”

The Renaissance team contacted many local authorities in an effort to save the dolphin and were supported by the marine bureau who arrived in the early evening to take Wan Li away to receive treatment at the local Boundary Island marine sanctuary.

The rescue received coverage in the Hainan News and both the marine bureau and local fisheries department sent weibo messages appreciating the efforts of the Renaissance ambassadors to save the dolphin.

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